Fulfillment & Delivery Policy
Last updated: June 26, 2026
1. Electronic delivery
Services are delivered electronically by email to the address you provide at checkout or on your contact form. If a customer dashboard is available, copies may also be provided there.
2. What you receive
- Classification review summary (where applicable)
- Prepared amendment or refiling information for your review
- Filing-support confirmation when work is completed
- Receipt and document copies where applicable
3. Expected timelines
Initial review: Typically within 1–2 business days after we receive complete information and payment confirmation.
Document preparation: Typically within 3–7 business days after authorization, depending on complexity and completeness of your information.
Post-payment confirmation: Sent by email once your order is received and assigned.
Timelines are estimates only. We do not guarantee same-day filing unless explicitly confirmed in writing for your specific order.
4. Customer responsibilities
You must provide accurate applicant information, trademark serial/application numbers, goods/services descriptions, and authorization to proceed. Delays caused by incomplete or inaccurate information may extend delivery times.
5. Support
Questions about delivery status: admin@markcrestlaw.com or (571) 279-0767. Monday–Friday, 9:00 AM – 6:00 PM ET.
MarkCrest Law is an independent private service provider. We are not the United States Patent and Trademark Office (USPTO), not a government agency, and not affiliated with or endorsed by the USPTO. USPTO filing fees are government fees paid for trademark filings and are separate from our service/preparation fees. Trademark registration, amendment acceptance, and application outcomes are determined by the USPTO and are not guaranteed.