Privacy Policy

MarkCrest Law ("we," "us," or "our") operates https://markcrestlaw.com. This Privacy Policy explains how we collect, use, and protect your information.

1. Information we collect

• Name, email address, and phone number
• Trademark serial or application numbers
• Business and applicant details you provide
• Payment information processed by Stripe or other payment processors (we do not store full card numbers)
• Uploaded documents and support communications
• Technical data such as IP address and browser type

2. How we use your information

We use collected information to deliver services, process payments, provide customer support, comply with legal obligations, prevent fraud, and maintain business records related to trademark classification and refiling support.

3. Information sharing

We may share information with:

• Payment processors (e.g., Stripe) to complete transactions
• Service providers who assist with operations, email, or document handling
• Filing professionals or portals when you authorize submission
• Government systems when you authorize a filing
• Authorities when required by law

We do not sell your personal information.

4. Data retention

We retain information as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

5. Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the Internet is 100% secure.

6. Your rights and requests

To access, correct, or request deletion of your personal information, contact admin@markcrestlaw.com. We will respond within a reasonable time.

7. Contact

MarkCrest Law, 901 E Byrd St, Suite 800, Richmond, VA 23219, USA. Email: admin@markcrestlaw.com. Phone: (571) 279-0767.